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    Accounting EssentialsTo run a business, numbers must be taken into account and factored into everyday decision-making, both major and minor. Understanding the numbers associated with day-to-day operations is no longer just …$11.00

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    workplace-skills
    Business Etiquette and ProfessionalismThe rules in business are more flexible than ever before. That means it’s actually harder to know what’s appropriate at any time. Fortunately, Business Etiquette and Professionalism focuses on the …$11.00

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    workplace-skills
    Customer ServiceCustomer Service courseware focuses on providing quality customer care to ensure that every single contact with your company is a positive experience. Customers can range from external consumers to internal …$16.00

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    workplace-skills
    Dealing with Challenging Customer InteractionsIn this courseware, you will explore methods for dealing with common challenging customer interactions. This courseware is intended for customer service representatives and any client-facing employee who needs to cope …$16.00

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    workplace-skills
    Effective Business WritingThough businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their …$16.00

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    workplace-skills
    Grammar EssentialsGrammar Essentials book, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Improving your grammar will help you deliver polished and professional …$16.00

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    Introduction to Personal Computers Using Microsoft Windows 10Whether you are new to computers or have used them in the past, this courseware will help you become more comfortable using a personal computer (PC) and, more specifically, the …$17.00

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    user-productivity
    Microsoft Office Access 2016 Part 1Most job roles today involve some form of data management. In the case of data workers, it may be their primary job task. For some, such as research scientists and …$17.00

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    microsoft-office-access user-productivity
    Microsoft Office Access 2016 Part 2In this courseware, you will expand your knowledge of relational database design, write advanced queries, structure existing data, validate data entered into a database, and customize reports. Extending your knowledge …$17.00

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    microsoft-office-access user-productivity
    Microsoft Office Access 2016 Part 3In this courseware, you will learn advanced Access features such as database management, advanced form design, packaging a database, encrypting a database, preparing a database for multiple-user access, and more. …$17.00

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    microsoft-office-access user-productivity
    Microsoft Office Excel 2016 Part 1This courseware aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. This course covers …$17.00

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    microsoft-office-excel user-productivity
    Microsoft Office Excel 2016 Part 2This course builds upon the foundational knowledge presented in the Microsoft Office Excel 2016 Part 1 course and will help start you down the road to creating advanced workbooks and …$17.00

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    microsoft-office-excel user-productivity
    Microsoft Office Excel 2016 Part 3This courseware builds off of the foundational and intermediate knowledge presented in the Microsoft Office Excel 2016 Part 1 and Part 2 to help you get the most of your …$17.00

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    Microsoft Office Excel 2016/2019 DashboardsTo gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data, and present it in a visual format that enables decision …$17.00

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    Microsoft Office Excel 2016/2019 Data Analysis with PivotTablesAdvances in technology have made it possible to store ever-increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. …$17.00

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    Microsoft Office Outlook 2016 Part 1This courseware is the first in a series of two Microsoft Office Outlook 2016 courses. It will provide you with the basic skills you need to start using Outlook to …$17.00

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    Microsoft Office Outlook 2016 Part 2This courseware builds upon the foundational knowledge presented in the Microsoft Office Outlook 2016 Part 1 course and will help you customize a communication system well-suited to your work styles. …$17.00

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    Microsoft Office PowerPoint 2016 Part 1Gone are the days of flip charts or drawing on a white board to illustrate your point. Today’s audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for …$17.00

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    Microsoft Office PowerPoint 2016 Part 2Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying …$17.00

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    microsoft-office-powerpoint user-productivity
    Microsoft Office Word 2016 Part 1Microsoft Word 2016 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even …$17.00

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    Microsoft Office Word 2016 Part 2After you master the basics of using Microsoft Word 2016 such as creating, editing, and saving documents; navigating through a document; and printing, you are ready to move on to …$17.00

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    microsoft-office-word user-productivity
    Microsoft Office Word 2016 Part 3Microsoft Office Word 2016 enables you to do far more than simple word processing. This courseware focuses on Microsoft Word advanced features including advanced image manipulation tools, collaboration features, cross-referencing …$17.00

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    microsoft-office-word user-productivity
    Microsoft Project 2016 Part 1This courseware is designed to familiarize you with the basic features and functions of Microsoft Project 2016 so you can use it effectively and efficiently in a real-world environment. This …$17.00

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    Microsoft Project 2016 Part 2This courseware covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project. …$17.00

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    microsoft-project user-productivity
    Organizational BehaviorThis courseware defines organizational behavior and identifies the variables and characteristics that influence an individual’s behavior in the workplace. In this courseware, you will learn about groups and teams, decision-making …$16.00

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    workplace-skills
    Project Management Skills for Non-Project ManagersAlthough you are not formally employed as a project manager, you may occasionally be called on to lead a small- to medium-sized project for your company. In this Project Management …$16.00

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    workplace-skills
    Writing FitnessThe Writing Fitness book is designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom …$11.00

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    workplace-skills